Shipping policy

We have over 15 years of experience shipping our merchandise all over the world. We take utmost care in packing. We use proprietary packing techniques and custom shipping boxes to insure safety and minimize the possibility of damage during travel. Each order is carefully inspected before we ship it.

Your order is fully insured. The cost of insurance is included in our shipping price.

Our products are shipped from our office and warehouse, Huizhou Bouvy Arts&Crafts Co,.Ltd,. 2nd floor (whole floor),  0752 Chuangke Space, Huizhou, Guangdong 516023, China

METHOD
We use UPS, FEDEX , U.S.P. and several freight carriers to ship our items.

SHIPPING COSTS
Shipping cost is determined by size, weight and destination. Your shipping charges will be displayed when you check out. These shipping cost are discounted in the case of a return you will be charged the actual shipping cost.

ADDITIONAL SHIPPING OPTIONS
Overnight, Second Day and International shipping options are available. Please call if you wish to use one of these options.

AVAILABILITY
We ship most orders within 2 days. Shipping transit time will vary depending on location and shipping option. Most orders are received within 3-7 days.

Handling Time:Usually,we will send the orders out after we over the live show;If can't send out on day,we will send it out within 2 days.

Parcel tracking
You can track your parcel on the following website:
https://www.17track.net/en
And also, you can track it on your country's postal official website.

Delivery protection time
When the delivery protection time is running out, please contact us ASAP so that we can help to prolong it.
Your money will not go into my account unless you confirmed to have received your package.

Feedback
If you are satisfied with the product you get,please leave a positive feedback,5 stars is most welcomed.
Not satisfied?Contact us before leaving a negative feedback,we are happy to help sincerely,
and to improve our service and goods' quality at the same time.
Feedback results are quite significant to us.

Last updated: November 3, 2022